Role of Line Managers in Human Resource Management (HRM)

Role of Line Managers in Human Resource Management (HRM) Human resource planning (HRP) or workforce planning is one of the classic human resource (HR) administrative tools in the estimation and identification of HR requirements used to meet the organization long-term objectives and economic opportunities. It is therefore defined as the systematic process for analysing the organization needs on how many employees are needed and what kind of knowledge, skills and talents is required in order to satisfy the organization needs (Armstrong, 2009:486). Line managers are required to provide information from their respective departments regarding to the strength of their workforce and what skills is required at the present and in the future. Thereafter, it is duty of the HR manager to gather and analyze these data which will help them to actualize the strategic plans of the human resource and by putting in mind to apply the economic theory when the demand is high the supply is low and vice versa, which will help the HR manager view the exact scenario in the organization and the labour market (D.Haffner handout I, 2010:20-21). HRP does not only assess the organizations current climate and its future labour but it does helps in the management planning of any needed recruitment, training and development of the right employee and the evaluating the progress of the organization which in turn helps in providing information to the managers regarding the need to review their forecasts and programs (Susan E. Jackson et al., 1990:223). Connecting business plan with HRP The objectives of any business vary from one organization to another which could be either short-term or long-term. Due to the constant and rapidly changes in the business, economic and social environments, these factors has played a great impact in many leading organizations to emerge their business plans with HRP so as to adopt a long-term plan. HRP is therefore the key element in every organizational strategic business plan in ensuring that its survival is sustained in the marketplace. Thus this is one of the responsibilities of the human resource in developing the human resource strategies that will be applied into the business plans. This is supported from the quoting of Kathyrn Connors (vice president of Human Resource at Liz Claiborne), who believes that the success of any organization strategies is by implementing the HR plans as shown in appendix 1 (Susan E. Jackson et al.1990:223). The human resource planning model in Appendix 2 shows how the various activities which are interlinked to each other and how they influence each other towards the achievement of the businesss SMART objectives, plans and its development (Armstrong,2009:fig.29.1:490) In a study case of British Gas, which is the countrys leading energy provider has implemented workforce planning model to help them predict the needed engineers who will help in meeting their customers quench for services. The managers are constantly carrying out a forecast programmes that will help them visualize how many more engineers they require in the future so as to meet the needs of their customers. Thus the British Gas success is because of the application of the HRP content in their business plans and putting customer first (Thetimes100.com). Looking at the PEST and SWOT analysis of Bio Energy in appendix 3 has the potential of growing because of its great and cheap services. Since British Gas is one of its competitors, they could apply the HRP principles and model as the way British Gas have. By doing so, they would be the of the top energy suppliers in the world because of their environmental conscious advantage. 2. Recruitment and selection Recruiting and selecting appropriate staffs is a great challenge for many HR professionals. In most of the upcoming companies the demand for labour is high but the research conducted by many HR managers is poor and still have difficulty in differentiating between recruiting and selection, therefore appointing the wrong employees. Therefore, this paper defines recruitment as the various steps an organization undertakes to attract applicants to work for an organization and meet its objectives. Selection is part of recruitment process that is involved in pinpointing the successful candidates for the jobs under reasonable and relevant assessment (Armstrong, 2009:515). A successful organization, be it small or large, always has an organized and a solid workforce that is comprised of well competent and qualified individuals. The human resource manager (HRM) and the line managers participate in different stages of recruiting and selecting the prospective candidates for their company. Process of recruiting and selecting Assuming that a human resource plan has been conducted regarding on how many more staff members are required, the HRM is then required to develop the organizations procedures and policies relating to recruiting new staff and ensure that the selection carried out in unbiased manner. Unsuccessful recruitment is when the companys money is been spent and no outcome is obtained, therefore HRM is also required to strategically plan a recruitment procedure that would be effective to the company. It is then the duty of a line manager to write up the role profile required to fill in his team. Description of individuals competency to perform/operate for example operating equipment and individuals skills, abilities and experience should be included in the role profile. In any role profile there is always an additional part that informs about the terms and conditions of the employment. One can argue about experience requirement because some of the recruiters don not require experienced applicants because in the long run they provide training at their workplace. The line manager should not over exaggerate the content in the role profile because unreal profile could lead to disappointment and dissatisfaction of the recruiter if the applicants do not meet their role profile standard (Armstrong, 2009:515-517). The next step is selecting the best and cost-effective recruitment method to attract prospective candidates. Methods such as internal and external recruitment, recruitment agencies and consultants among others are used by different organizations in recruiting candidates. For example the UKs public sector prefers to advertise their job vacancies both internally and externally which they believe to a good practice. Footnote? Before commencing, it is important for HR manager to initially perform an analysis for their organization before doing a scenario planning especially when the labour market is tight (recession).This in turn helps them to analyse and use this to develop the value of the employee needed and the brand of the employer (Derek, 2009:47-48,57-58). A survey carried out by CIPD (2008) on recruitment found out that a high percentage of candidates relied on recruitment agencies and the lowest percentage used journals for seeking jobs (Armstrong, 2009:520) hence it is crucial for the any recruiter to recognizing the best source of recruiting candidates. Choosing the BEST selection tools Anne and Nancy (2004) have described in their research findings how HR managers have wrong perception on the types of tools used for selecting employees. Poor selection of candidate is due to either poor use of tools or less time spent when selecting, thus it is the duty of line managers to carefully select the appropriate tool ensuring its cost and validity and analyse carefully on the characteristics of the applicants. The use of psychometric tests plays a vital role in measuring individual candidates in their ability, intelligence and personality (Anne and Nancy, 2004: 305-308). For example in an organization such Enterprise Rent-A-Car, the largest car rental business in UK has a well organized workforce of over 65,000 employees. Enterprise applies the recruitment and selection model in Appendix 4 to recruit new skilled staffs. They use the online recruiting method which they believe that is the easier way the applicant can apply. After the recruitment process, the HR manager will carefully select the appropriate candidates by using a standard documentation that matches the candidates with the required roles, qualities and skills needed in the organization. The candidates are then assessed by taking part in practical exercises and finally being interviewed by the senior manager for his final view (Times100). Howard self drive is a small upcoming company that deals with renting cars like Enterprise do. Looking into its external and internal context in Appendix 5 you can see its success is threatened by limited number of skilled staff. By applying the recruiting and selecting model used by Enterprise then they would have a better chance of being successful because of selecting the appropriate candidate for their organization. 3. Training and development The most effective way for a company to continue achieving its business plans is by expanding its strategies on training and development activities for their employees in order to allow them to flourish their skills and abilities. The theory a valuable employee is one who is well trained and has learnt, hence has shown continuous develop has been used by HR managers to ensure that effective training is provided to their employees and allowing them to progress continuously (D.Haffner, handout 2, 2010:26). The HR manager is responsible for establishing learning and development strategies that will be followed to achieve the better skills for their employees. In the other hand, line managers are in charge of planning training sections for their employees and assessing their progress from their learning and ensuring that every one of them has had the opportunity to train and develop continuously. The provision of learning and training opportunities in an organization provides the employers assurance for employees development and commitment to stay in the organization. Therefore money spent on their training would be worthy but this could also mean that training these employees would make them more competent and may decide to seek employment leading to losses (Derek, 2009:66). Learning programmes could be conducted either by informal or formal, web-based, self-directed or the blend of either 2 or more of them. Informal learning is normally considered by many managers as a source for knowledge but it is the best way to acquire knowledge from the fellow employees as they go by. On-job learning could be another way for learning where one can be coached, mentored, job shadow etc. This type of learning is cost free and more effective (Armstrong, 2009:666-673). For example Tesco, the largest British retail is keen in providing their employees training opportunities and evaluate their skills and abilities at their position at workplace. Employees are provided both on-the-job and off-the-job training. Training techniques used in on-the-job training e.g. shadowing, coaching, and mentoring and job rotation which provides effective learning. Off-the-job training is provided if new skills are needed. Every employee has a self-development chart which shows the learning progress. In Tesco, it is the responsibility of the employees to assess themselves on their development by setting their own SMART objectives. 360-degree appraisal is also been used in Tesco to assess the performance of the employee where the stakeholders are provided this opportunity. The development progress of any employee is rated from Red to Blue. Therefore, Tesco has applied the systematic training and Boyatzis models in appendix 6 in their training and developing program in t heir company for effective customer service (thetimes100). From the Appendix7which shows the analysis of Ganesh supermarket. The manager should apply all the principles Tesco have used for training and assessing the competencies of their employees which will bring success in their organization. 4. Health and safety (HAS) There are many activities occurring in our workplaces which are today governed by legislation that requires the employers to implement in their organizations so as to protect and manage the Health and Safety of their employees and other people who might be affected. The UK health and Safety work Act 1974 states the duties and responsibilities of employers, employees and including individuals who are self-employed on issues regarding to health and safety (Alan, 1996: 52). Health and Safety policies It is the duty of the employer, HAS officers, HR and line managers to bring about the policies and programmes of Health and Safety issues so as to protect their employees. These policies and programmes do not only apply to employees alone but also the consumers, suppliers and nearby communities who will be affected by what the organization does and produces. An employer should always have a signed HAS policy statement which acknowledges the intended agenda regarding to the safety of the employees. Although the issue is that the employer should implement policies on HAS but this relies on the responsibility of each employee to conduct themselves using their common sense. Assessing and auditing It is important to identify and assess any risks that threatens the HAS in an organization and be able to take proper measurements on managing them. A risk could be assessed using a 3-point scale or Holts and Andrews (1993) complex rating scale (Armstrong, 2009:963) which will determine if these risks are hazardous to the employees. It is important that the involvement of HRM, line managers and employees in the auditing HAS programmes as to ensure safety measurements are applied constantly. Training in HAS It is essential for every employee to be trained on ways to handle safety when a hazard has occurred but the issue is that it is not implementing into action. Many organizations only apply training when an accident has happened and at the time when vigilance has risen. This point is supported by the illustration below which was obtain from Herald of Free Enterprise, kings cross and challenges (Mark,1998: 354): many of the principles of good training are widely known in management circles and organization of highly quality will adopt them as part of their explicit policy. Unfortunately it is also true that organizations may pronounce them publicly and yet at the operational levels treat them causally. Senior management may fail to realize that this is happening. The true state of affairs only emerges when some disaster occurs.. A successful health and safety management system (SMS) is one that comprises of strategic plans and the implementation of policies according to HSE publication and British Standard guide which should be set up in an organization. A SMS model in appendix 8 has been developed to be applied in the management of HAS which shows how different issue influences each other in the achievement of safety at the workplaces (Alan, 1996: For example FirstGroup, is the leading public transport company have developed safety culture as one of their activities and their first priority is to provide safety to both their employees and customers. The employers of FirstGroup have implemented the Health and Safety Act 1974 in their organization and provide Prevention Handbook to their employees. Each employee is provided and assessed in their safety training programmes ensuring that each one of them is competent in providing first aid when a hazard has occurred. They have also introduced Disability Discrimination Act 1995 in their organization policies in order to consider those applicants that are physically challenged to join their workforce. Safety-themes are also displayed in their intranet and published in the companys newsletters. Conclusion This article describes the important of the roles and responsibilities of HRM and line managers in these activities in an organization and how they support each in various ways. Human resource planning ensures that the need of the right people at the right time and place are selected who are competent and able to fulfil the business strategies of an organization. Recruiting and selecting the applicants is crucial step for any organisation because of the difficulty in choosing the appropriate method and tools for selecting the candidate of choice. Finally, the need of training employees is an important issue today so that they are well profound with their appointed roles and duties at their workplace and making sure that health and safety in their surrounding is established.

The End to Slavery in the Caribbean Essay -- Slavery Slave Racial Essa

The End to Slavery in the Caribbean The Haitian Revolution (1791-1804) was the first successful slave revolt in the Caribbean, and it was one of the most important events in the history of the Americas. Along with the obvious human rights benefits that the Haitian Revolution achieved, there were some serious setbacks for the nation as well. Between 1783 and 1789, Saint Domingue was the foremost sugar producer in the region, but by the end of the war the economy was completely destroyed, and to this day Haiti has not come anywhere close to reattaining its once prominent economic status in the Caribbean. The results of the revolution sent fear through the European consciousness as well as strengthened the growing idea that slavery may be an immoral practice. In the United Kingdom, slavery lost popularity quickly and an antislavery movement was initiated. After May 1807, no British ship was permitted to leave with a cargo of slaves, and by March 1808, it was made illegal for a slave to be landed in any British colony. The law became even stricter in 1811 when the trafficking of slaves was made into a felony. Despite the attempts to end the slave trade, plantation slavery continued in the British Caribbean. Slavery was not officially abolished in the Caribbean until 1834. The termination bill which abolished it called for twelve years of apprenticeship for the â€Å"ex-slaves†, which was not very different from slavery. This system was abolished in 1838. During and after all of this vacillating lawmaking, a serious labor problem developed in the Caribbean. The key to the production of the Caribbean’s produce, mainly sugar, was the system of slavery. Slavery practically eliminated labor costs, and all... ...s felt as though they were being undercut by this new type of cheap labor. The blacks resented that their slavery had come to an end, but in order to compete with the new labor force, slave-like conditions were once again the only option. The "coolies† in Jamaica, as well as the Asians on the other islands began their journeys as outsiders living in terrible conditions. Today, a sort of blend has taken place in these cultures. A good example of the blending that has taken place can be seen in the music of the region. In rural Trinidad there is a popular form of music that mixes classical Indian singing with a soca beat. Soca is a music that combines the insistent tempos of calypso with the energy of hip hop and the quatrain-like structures of traditional north Indian folk songs. Tinker, Hugh. A New System of Slavery. Oxford University Press, 1974.

Apply Dsm-Iv to William Styron Essay

He chronicles â€Å"the leaden and poisonous mood† (Styron, 1990) that occupies most of his days. He reflects his diminished interest and pleasure towards â€Å"exceptionally island’s pleasure†, his â€Å"beloved home†, writing and other activities that he used to enjoy. He wonders how his friendly place seemed so hostile and forbidding. As a writer it felt helpless and painful to him when he found out â€Å"the writing becomes more difficult and exhausting, finally ceased† because depression has made him unable to concentrate. Styron’s statement of â€Å"two or three hours of sleep I was able to get at night† indicated that he suffered from insomnia and the everyday sleepless was â€Å"a rare torture† to him. It was clear that his insomnia evolved from middle insomnia to severe insomnia just right before his hospitalization (Andreasen & Black, 2011). Styron also stated his slowed psychomotor functions that manifested in â€Å"slowed-down responses, near paralysis, psychic energy throttled back close to zero†. Styron further describes his mental illness severity as â€Å"reached the phase of the disorder where all sense of hope had vanished, along with the idea of a futurity†. While these particular descriptions depict Styron’s hopelessness and despair, he also proposed a question â€Å"Why wasn’t I in a hospital† which implies his later voluntary hospitalization and improvement in his illness. In addition, Styron constantly thinks about death and suicide evidenced by â€Å"Death, was now a daily presence†. His house has also become a place that was filled with possibilities of committing suicide. These core symptoms in Styron’s case defined major depression and has presented for more than two weeks (American Psychiatric Association, 2000). Styron stated by himself that there was no manic episode occurs. And there were no evidence for a Mixed Episode. Although it was clear that client’s alcohol abuse history and his overuse of sleep medication play roles in his depression client’s depression are not due to the direct physiological effects of the substances or any general medical condition (American Psychiatric Association, 2000). It is interesting to address that client’s symptoms are not better accounted for by Bereavement but the unresolved grief Styron had toward his mother can be consider a major factor that contributed to his depression. The childhood trauma and the unresolved grief will be discussed later in this essay. In Styron’s case his depression began gradually during the six to eight month time frame. â€Å"Styron is on point in his astute description of milder dysthymic states that evolve into physiologically engaged forms of sever, endogenous depressions† (England, Ganzer, Foster, & Tosone, 2006). Based on client’s current situation it is reasonable to give Styron â€Å"moderate† with current GAF score of 65. Styron stayed in hospital for nearly seven weeks and discharged with an improvement in his illness and his functions. All of his statements of â€Å"I began to get well, gradually but steadily† â€Å"the fantasies of self destruction disappeared† â€Å"suicidal notions dwindled then disappeared† â€Å"had first dream in many months† indicated that he was in the process of Partial recovery. Not only he started to feel â€Å"peace† in his mind but also he was able to attend hospital group activities. Styron has high adaptive level of defensive functions at current state. The understanding of the causes of depression has evolved over centuries. While Styron was detecting his â€Å"forgotten or buried events† that underlay his depression it will be important to look into his case through the biopsychosocial lens. From biopsychosocial model perspective the three major factors which all play a role in causing depression are biological, psychological and social factors. There are three aspects that contribute to Styron’s biological factor: genetic, alcohol use and medication. Based on Styron’s memory, his father, a shipyard engineer, suffered from clinical depression. When Styron was a young boy he have witnessed his father’s depression and hospitalization. Recent genetic research supports earlier studies reporting family links in depression (Pittenger & Duman, 2008). If one or both of child’s parents have a vulnerability to depression, then it can be transmitted to the child. Therefore Styron’s father’s depression can be viewed as a risk factor to Styron’s later depression. In the narrative of Styron, he stated his dependence on alcohol and the overuse of Halcion for his sleeping problem. Excessive alcohol consumption significantly increases the risk of developing major depression (Gottlieb). Similar to alcohol, the increased risk for developing depression in benzodiazepines might be due in part to effects of drugs on neurochemistry, like decreased levels of serotonin and norepinephrine (Pittenger & Duman, 2008). Styron himself acclaims that â€Å"more significant factor† (Styron, 1990) to his depression was the death of his mother when he was thirteen. In order to view psychological factor in Styron’s case Styron’s early mother lost has strong affect on his depression. Attachment theory predicts a relationship between depressive disorder and the early bond between the child and parents. Particularly the experiences of early loss, separation may all lead to insecure internal working models (Ma, 2006). To Styron, the death of his mother has â€Å"created nearly irreparable emotional havoc† (Styron, 1990) for him. This huge hole in his life may lead to his insecure and self-worthlessness. This insecure internal working models manifest through depressed individuals often blaming themselves for negative events and may not taking credit for positive outcomes. Styron reaction towards can be interpreted as he subconsciously felt he was not worthy of the honor (Marowitz, 2009). Regarding Styron’s own insight of â€Å"incomplete mourning† (Styron, 1990) he is right about the unsolved grief can keep bring the â€Å"insufferable burden of rage, guilt and sorrow†. â€Å"The Styrons were a dignified Southern WASP fanily and open displays of grief were tacitly discouraged† (England, Ganzer, Foster, & Tosone, 2006). Since Styron was stuck in the phase of unresolved grief and using rage, guilt, and sorrow as the fuel for his work he never really learned a correct way to release his negative repeating emotions. Social factor in Styron’s case may be his social isolation during his early life from childhood to adolescent. As an only child in the family Styron’s social support can only come from his depressed father and mother with terminal illness. There was no one to share the burden and loneliness with him. As a pre mature and gifted child Styron went to school’s grade that did not match his developmental stage.

3 Types of Word Treatment

3 Types of Word Treatment 3 Types of Word Treatment 3 Types of Word Treatment By Mark Nichol Spelling, capitalization, and italicization are three aspects of writing that careful writers will attend to. This post discusses the importance of recognizing standards and making conscious decisions when contemplating deviating from them. Spelling Employing proper spelling is one of the fundamentals of composition. Unfortunately, the explosive increase in writing opportunities afforded by the internet and social media makes it easier for careless writers to spread viral errors. Where in the past, few print publications would allow mistakes like definately and predominately, today, such misspellings are rampant on websites and blogs and in texts, not to mention in some professionally produced print publications and on occasional television broadcasts- including in chyrons, the electronically generated captions that appear below talking heads on TV. Deteriorating writing skills and declining editing standards result in frequent spelling errors, and the only effective defense is a good offense: Proactively double-check spelling- using not just spell-checking functions (which are not infallible) but also print or online dictionaries (which are virtually perfectly reliable). Dictionaries and other writing resources also protect writers from using incorrect or outdated word forms. For example, the few remaining hyphenated compound nouns are undergoing an evolution, as writers increasingly omit the hyphen and treat these terms as closed compounds- sometimes in a conscious decision to accelerate what is almost always an inevitable process but far more often simply out of ignorance. Changes from, for example, mind-set to mindset and start-up to startup are inevitable, but the former choice in each case is still the form listed in most dictionaries, so avoid the variant until it becomes the norm. Capitalization Capitalization, which, with few exceptions, denotes a proper noun, in such usage distinguishes the specific from the generic, but it is employed erroneously primarily in two contexts. First, generic job titles are often mistakenly capitalized. When Jane Smith is identified as a senator, capitalize the job title if it appears before her name: â€Å"Senator Jane Smith.† And when the job title substitutes for the person’s name in direct address- when someone says or writes, for example, â€Å"Excuse me, Senator, do you have a moment?† the word is capitalized. In government or legal documents, the â€Å"publisher† may insist on capitalizing the job title even in isolation: â€Å"The Senator abstained.† But in all other usage, the term is generic- Jane Smith is being described as one of those entities designated as a senator. Take care, too, about capitalizing only exact job titles. When referring to Thomas Jones, whose official designation is director of communications and marketing, write â€Å"Director of Communications and Marketing Thomas Jones,† to be formal, or â€Å"marketing director Thomas Jones,† in more casual contexts, but not â€Å"Marketing Director Thomas Jones.† (And after the name, the job title is almost invariably not capitalized; a rare exception is the exact name of an endowed professorship. Capitalization is also standard after names on lists, on rà ©sumà ©s, and so on.) In addition, descriptions of people that identify their profession or role but are not formal job titles are not capitalized: â€Å"The truck belongs to electrician John Smith†; â€Å"She thanked team captain Mary Jones for her support.† Similarly, a term identifying a nonliving entity should be capitalized only as part of the full name: for example, â€Å"the Mississippi River,† but â€Å"the river† (with exceptions for poetic license, as when such an entity is personified), or â€Å"the Development Committee,† but â€Å"the committee† (again, in legalese, such terms may appear capitalized). Italicization Italics serve to call attention to a word, phrase, or sentence; two primary functions are to identify a foreign term and to emphasize one or more words the writer wishes the reader to notice. However, the pitfall in the case of both functions is overuse. In the case of apparently foreign words or phrases, double-check that the term is in fact still technically considered foreign; many such words and phrases have been assimilated into English (evidenced by their inclusion in English dictionaries) and are no longer considered to require emphasis. (Note, too, that some writers and publishers decide that when a foreign term is used repeatedly in one piece of content, and it is defined or explained on first reference, it is italicized only in that first instance.) And when considering whether to italicize a word, phrase, or sentence to make it stand out, think twice about whether the emphasis is merited or helpful; frequent employment of any tool or technique can diminish its effectivenes s. A third common function of italics is to call attention to a word being used to name itself rather than the concept for which the word stands; compare â€Å"Moron originally denoted a mildly retarded person† and â€Å"A moron is a stupid person.† Because of this distinction, italics should not be employed to introduce a term unless the word is described as a word, as in the disclaimer â€Å"In observing the historical context of psychiatry in the early twentieth century, we use moron according to its original medical definition: ‘a mildly retarded person.’† In spelling, capitalization, and italicization, as in any aspect of writing, the writer or publisher may choose to deviate from accepted standards, but the ultimate consideration should be whether the reader is being served by a decision that affects one or more aspects, or whether communication is being compromised rather than enhanced. In addition, a writer may ignore these standards for artistic reasons, such as in representing dialect or a fictional character’s illiteracy or overly emphatic speech patterns. Again, however, the writer should weigh the consequences of such a decision and practice moderation. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Style category, check our popular posts, or choose a related post below:Useful Stock Phrases for Your Business Emails45 Synonyms for â€Å"Old† and â€Å"Old-Fashioned†9 Forms of the Past Tense

Phrases to Use to Confirm Information

Phrases to Use to Confirm Information There are certain times in our lives that we need to make sure we understand everything. That’s when clarifying information becomes important. If we want to double-check, we can ask for clarification. If we want to make sure that someone has understood, you can request confirmation that someone has received the message. This type of clarification is especially useful in business meetings, but also in everyday events like taking directions over the telephone or checking an address and telephone number. Use these phrases to clarify and check information.   Phrases and Structures Used to Clarify and Check that You Understand Question Tags Question tags are used when you are sure you have understood but would like to double check. Use the opposite form of the helping verb of the original sentence at the end of the sentence to check. S Tense (positive or negative) Objects , Opposite Auxiliary Verb S You’re going to attend the meeting next week, aren’t you?They don’t sell computers, do they?Tom hasn’t arrived yet, has he? Phrases Used to Rephrase to Double Check Use these phrases to indicate that you would like to rephrase what someone has said in order to make sure you have understood something correctly. Can I rephrase what you said/have/said?So, you mean/think/believe that ...Let me see if I’ve understood you correctly. You ... Can I rephrase what you mean? You feel it’s important to enter the market now.Let me see if I’ve understood you correctly. You would like to hire a marketing consultant. Phrases Used to Ask for Clarification Could you repeat that?I’m afraid I don’t understand.Could you say that again? Could you repeat that? I think I may have misunderstood you.I’m afraid I don’t understand how you plan to implement this plan. Phrases Used to Make Sure Others have Understood You It’s common to ask for clarifying questions after you presented information that might be new to those listening. Use these phrases to make sure everyone has understood. Are we all on the same page?Have I made everything clear?Are there any (more, further) questions? Are we all on the same page? I’d be happy to clarify anything that’s not clear.Are there any further questions? Let’s take a look at a few examples to help clarify. Phrases Use these phrases to repeat information to make sure everyone has understood. Let me repeat that.Let’s go through that again.If you don’t mind, I’d like to go over this again. Let me repeat that. We’d like to find new partners for our business.Let’s go through that again. First, I take a left at Stevens St. and then a right at 15th Ave. Is that correct? Example Situations Example 1 - At a Meeting Frank: ... to end this conversation, let me repeat that we don’t expect everything to happen at once. Are we all on the same page?Marcia: Can I rephrase just a bit to make sure I’ve understood? Frank: Certainly.Marcia: As I understood, we’re going to open up three new branches over the next few months. Frank: Yes, that’s correct.Marcia: However, we don’t have to make all the final decisions right now, do we? Frank: We only need to decide who should be responsible for making those decisions when the time comes.Marcia: Yes, Let’s go through how we’re going to decide that again. Frank: OK. I’d like you to choose a local supervisor you feel would be up to the task.Marcia: I’m supposed to let him or her choose the location, aren’t I? Frank: Yes, that way we’ll have the best local knowledge.Marcia: OK. I think I’m up to speed. Let’s meet again in a few weeks. Frank: How about Wednesday in two weeks?Marcia: OK. See you then. Example 2 - Getting Directions Neighbor 1: Hi Holly, could you help me out?Neighbor 2: Sure, what can I do? Neighbor 1: I need directions to the new supermarket.Neighbor 2: Sure, that’s easy. Take a left on 5th Ave., turn right on Johnson and continue straight ahead for two miles. It’s on the left. Neighbor 1: Just a moment. Could you say that again? I’d like to get this down.Neighbor 2: No problem, take a left on 5th Ave., turn right on Johnson and continue straight ahead for two miles. It’s on the left.Neighbor 1: I take the second right on Johnson, don’t I?Neighbor 2: No, take the first right. Got it? Neighbor 1: Uh, yes, let me just repeat. Take a left on 5th Ave., turn right on Johnson and continue straight ahead for two miles.Neighbor 2: Yes, that’s it. Neighbor 1: Great. Thanks for your help.Neighbor 2: No problem.

Managerial Coaching Essay Example | Topics and Well Written Essays - 250 words

Managerial Coaching - Essay Example Having professional leaders will guarantee effective management of the trainee and other employee of the program. The training must take place each day with each of the athlete attending the training as required. Training is a must and trainees perform poorly due to skipping training secessions. Individual in charge of training must be having experience in coaching and at least an undergraduate degree (Park, 2007). The program must have a counseling psychologist to offer guidance and counseling to the trainee. Most of the trainees end up in drug abuse and availability of counseling will help them to cope with different situation. Stress management training will be offered by the psychologist to ensure that the trainees are socially and psychologically stable. The program must be free from corruption to ensure that only the best candidates are employed and the trainees are recruited in respect to talent. The progress of the program must be evaluated in regular bases like in two month to solve the problems in order to ensure smooth running (Allamby,

The end of Povery Essay Example | Topics and Well Written Essays - 1000 words

The end of Povery - Essay Example Poverty has sustained due to this unfair debt and there will be no end to poverty of this system continues as it hinders political and economic stability (Diaz (2008)). Thus, in order to end the global poverty, first world countries must try to look for ways in which the debt can be forgiven or compensated. The most important cause of the unfair third world debt is the colonization. The colonizing states had transferred an unfair debt on the independent states in 1960 which had to be returned with an additional interest. This meant that the newly born states were already under a heavy burden of debt which eventually hindered their economic and political stability. Moreover, it was soon realized that the only way to get rid of this unfair debt is to get it forgiven by the rich countries. The continuation of this system since decades has pushed the poor countries into extreme poverty (Shah (2007)). Many developing and under-developed countries are under the burden of unfair debt partly because of the policies of certain international institutions such as the World Bank and the International Monetary Fund (IMF). They have worst programs and policies for the global poverty which have been greatly criticized. The developing and poor countries have had an increased dependence on the richer countries. IMF and World Bank have continually claimed that they will introduce policies to reduce poverty levels but they have failed to do so as their policies have increased the burden of the poor nations (Jarman 54). Policies to ensure debt repayment and the economic restructuring have been imposed but the policies have simultaneously leaded the poor countries to reduce their spending on health, development, and education in order to make debt repayment and economic stability as their priority. IMF and the World Bank have also demanded that these poor nations should lower their standard of l iving